Tag Archives: Small Site IT

Leveraging Meraki Site-Site VPN For Backup Security Video

Please remember, this blog is mostly about wireless- but not always. I recently brought a customer site online where I did the LAN, Wi-Fi, simple background music speakers with satellite radio feed, and IP-CCTV, all in a brand new building. The Ethernet and Wi-Fi environments are just footnotes to the rest of this blog, but the Meraki MX84 that serves as the network head-end will factor large in the story.

The video system is of Hikvision components, with a couple of POE camera types and a networked DVR. I don’t do a lot of video applications, but the Hikvision stuff is pretty easy to work with end-to-end. The new building is fairly large for a small business, and we ended up with 15 cameras total in what can only be described as just another well-networked environment.

Can we do… THIS?

This client has multiple business sites, and I have built the networks in all of them. It turns out that in the past, a case of arson and significant loss of property has them constantly thinking about security. One day after the new site opened, I was asked if we could somehow backup the video at the new site to one of their other sites. If the unthinkable should ever happen and the new-site DVR were to be destroyed along with it’s contents, the idea would be that the same video would live at a backup site to hopefully shed light on what happened.

I was a bit stumped on this one, and did some research on cloud-backup options (In this case very expensive per-camera subscription prices made this unappealing ) and other avenues that didn’t seem real supportable or reliable. But in reading more on the Hikvision capabilities, I realized the solution would be pretty simple if we got another networked DVR.

VPN, Manual Camera Assignments, Success

Both the new site and the backup site have decent Internet connections with adequate amounts of headroom, so I felt comfortable going down the road I’m about to describe. Each site has a Meraki MX servicing the local network, and creating a site-to-site VPN with the MX appliances couldn’t be easier (something I’ve done dozens of times now). You do want to be mindful of MX capacity for this stuff when working at the enterprise scale, but my small-business deployment is an easy fit for where this is going.

The new site has several VLANs in 10.x.x.x address ranges, while the backup site uses 192.168.x.x on the inside. After I brought up the VPN, I made sure that both sites could ping each other in the right IP ranges, and with just a couple of clicks, the sites were joined (this is soooo easy on Meraki gear).

At the backup site, we added an identical DVR, directly off of the MX. I gave it a fixed IP address, and added it to the list of hosts I want Meraki to notify me about if it ever drops offline. And again, I made sure the new site could ping the new DVR at the backup site. The latency between sites is pretty low as well, given that the same ISP feeds each in a fairly tight geographic area. So far so good.

The Hikvision cameras have a “primary” stream and a lower-load “sub-stream”. My strategy here was to keep the high-quality primary stream confined to the new site, where cameras and DVR are on the same network. Then for the backup, I’d use the sub-stream with the second DVR to not overwhelm either site’s ISP link. As I mentioned, each link has headroom, but this application was not foreseen when the ISP connections were bought and that headroom can disappear quickly if not managed right.

To finish it up, I manually added the handful of cameras from the new site that would likely be of interest in an investigation to the new backup DVR, while watching the primary DVR and network utilization at both sites for any signs of trouble or dropped video. End result- it’s working well so far in all regards.

Takeaways

I’m guessing an IPTV Pro would read this and say “uh, OK… big deal.” For me, it was an opportunity to learn more about the capabilities of the Hikvision equipment, which happens to be almost as straight-forward to work with as Meraki on the network side. At the same time, there are lots of ways to screw something like this up if you don’t take your time and proceed with caution. I can still remotely manage and monitor all of the parts involved, which is very important in the support model for this customer. We’ll see if it stands the test of time, but so far it’s looking good.

Oh Say Can You See- What’s Driving Up Your Small Site Data Costs?

One of my small rural customers was frustrated. A site I’d not yet been involved with has a single PC that runs a specific agricultural application that occasionally checks into a web database used by all of their sites. And since the problem location is in the boonies, they had no options beyond 4G for Internet service. The frustrations:

  • Huge data bills that weren’t making sense for a single PC
  • No sense of what was going on at the site over the network
  • Getting to the site isn’t exactly a quick drive

I researched the agricultural application and found that it shouldn’t be using but a few MB at a time when it synchronized, yet usage was well into the GB per day. It was time to visit the site, and to do some sleuthing.

More Than Just One PC After All, Other Oddities

The notion of Network Policy can be hard to formalize in small businesses where everyone knows everyone, and it’s as much like family at times as it is a business. When I first  got to this site to do my investigation, I confirmed with the site chief that yes, there was only a single computer. And a time clock, behind the 4G connection. That was all that was officially in service operationally. When I got into the 4G modem though, I could see multiple Wi-Fi clients connected to the 4G hotspot… <the plot thickens>. It also turns out that the fairly lightweight application- the only reason the 4G link was being funded to begin with- had it’s own story.  And… the data plan itself was pretty pricey as it had not been freshened up in years.

The Fix(es)

To get the costs under control, and to remove all mystery about what was going on here, I did the following:

  1. Calculated what the application should need, along with Windows updates, etc. then found a newer, more generous plan than what they were on. I recommended 12 GB/month plan for $80, which should provide fixed cost and at least 300% headroom on my estimated usage. (The bonus, Verizon throws in an extra 2 GB per month on this plan.)
  2. Had the application vendor audit the application behavior. What was taking 600 MB per day was dialed down to around 60 MB by changing from continuous sync to a 4-hour interval (which still met the owner’s needs).
  3. Reigned in the 4G rogue client use. On this modem, the Wi-Fi can’t be disabled. But I changed the SSID and password, lowered the number of allowed users to 1 (the minimum) and instructed the owner to tell the staff that this network is off-limits even if they can figure out how to get back on,  along with a message that “the IT guy monitors everything!”
  4. Both eliminated any mystery and took control of the bad habits associated with the PC by installing a Meraki Z1 Teleworker appliance between the 4G modem and the PC and time clock. Weedsport3

With the Z1, I was able to accomplish a number of things:

  • Use traffic analysis to remotely see what else was going on with the PC, besides the ag application
  • Use firewall rules and application controls to put an end to all non-authorized applications
  • Provide a client VPN-endpoint so I can access the environment for troubleshooting if need be
  • Monitor data usage and get automated reports on what’s going on in the small environment
  • Get alerted should either the PC or time clock go offline
  • Make myself the heavy in the situation, and take that title off of the owner

After the changes, I’m seeing total site usage of only around 80-90 MB per day in an operational paradigm where I’ve budgeted for around 400 MB per day. As I see recreational traffic pop up, I can quietly block it remotely, without the owner constantly needing to re-enforce the rules (staff here have specialized skills, they can’t just be replaced). And I’ve given the owners a 3rd-party they can turn into a bogey man if they need to should anyone complain (this in itself has value).

Bottom line- this was a fun one to solve. We were able to contain costs, remove any mystery, and provide remote monitoring and alerting. Also- by using the Z1, the time clock can benefit from site-to-site VPN back to the main site where another Meraki MX is in use with the Time and Attendance server.

Though I have used many Meraki wired and wireless products, this was my first outing with the Z1. It’s an impressive little gem, and very much “feels” like it’s big brothers, the MX line.