Category Archives: WLAN tools

A Little Quiet Please- The Jabra Evolve 75

Jabra 75 EvolveFew things are more annoying when you’re troubleshooting in a noisy environment while trying to work with technical support or a coworker over the phone and you can’t hear them (or they can’t hear you). There’s usually enough stress in play to begin with, and having to repeat yourself and say “what? I just can’t hear you…” over the exhaust fans of network equipment in packed racks only makes it worse. Enter the Jabra Evolve 75.

Quiet Down!

Marketed as “the best wireless headset for concentration in the open office”, the Evolve 75 from Jabra is impressive for a number of reasons.

I don’t work in an open office environment so I can’t validate Jabra’s claim in that regard, but I can tell you that the Evolve 75 impresses in the noisy data center and telecommunications closets frequented by network technicians and administrators. I recently took an evaluation unit for a spin, and the timing was perfect for a real-world test under extremely loud background noise conditions. Not only could I hear the support engineer on the other end perfectly, but he also said my audio was clear despite the Evolve 75 mic being  inches away from blowing server fans. It’s hard to ask for more than that, but there is more to talk about.

Classy

Jabra has always made fairly elegant Bluetooth headsets for cellphones, in my experience. This was my first outing with a professional grade Jabra product, and it blew the doors off of other headsets I’ve tried to use in similarly noisy situations. The Evolve 75 is fairly light, but substantive. It feels good on my big head, and the mic raises and lowers smoothly, and in both positions is unobtrusive. The overall look and feel whether it’s on your head or in it’s beefy charging cradle is one of quality.

Functional

I’m finding that the Evolve 75 has really, really good battery life for my usage patterns- but I also do not wear it as long as a call-center person or the like might. The ANC (Active Noise Cancellation) functionality works like a dream, and these may be the absolute quietest phones I’ve ever used. I manipulated the volume buttons and mute functions on WebEx, Skype, and simple phone call without having to fumble around, and it doesn’t take long to feel at a disadvantage when you take a call without the benefit of this headset.

I also made use of the unit’s ability to pair with two Bluetooth devices at once, which proves handy more often than you might think. When paired simultaneously to my computer and my smartphone, the new-found mobility and seamless transitioning between the two was just a joy to experience. I’m not one to gush, but I kinda fell in love the Evolve 75 and don’t mind saying so.

Nice Bonuses

I’m not sure that I qualify as an audiophile after all the beating my ears took working around loud fighter jets in my Air Force days, but I do enjoy music and the occasional podcast. Jabra makes both activities more enjoyable with the sound quality, volume, and purity that the Evolve 75 delivers. It also comes with a really nice travel case.

The only downside I see with the Evolve 75 is that it’s one of those really, really nice tools  that you miss greatly when you don’t have it.

 

Catching Up With Ekahau Now That Sidekick Has Been Out Awhile

When Ekahau’s Sidekick Wi-Fi measurement hardware product came out, I was fortunate to be a pre-release beta tester and to be along for the ride when Sidekick went public. I wrote about it here at wirednot and on my IT Toolbox blog as well. There was a lot of buzz and energy around Sidekick’s debut, but that sort of excitement doesn’t always last very long. Being the inquizitive type, I got wondering about how Ekahau themselves thought the launch of Sidekick went. To satisfy my curiosity, I called my my favorite Finnish guy Jussi Kiviniemi- Ekahau’s Senior Vice President (and someone I consider a pal). Our conversation is summarized here.

Lee: So Jussi- It’s been a few months since product release. Did Sidekick meet Ekahau’s expectations as far as customer response goes?

Jussi: I have to tell you, Lee, that response has been wonderful. It’s been beyond our expectations, which is why we’ve had a bit of a backlog of units to ship. Now that our factory line has reached pretty much full speed, the unit wait time has decreased to a couple of weeks. Our customers themselves have helped to spread the word, and we’ve also been busy working different events like Cisco Live and Aruba Atmosphere to raise awareness.

Lee: Awareness has definitely been raised, I’d say. Does the favorable response at this level surprise you at all?

Jussi: Thankfully a lot of bloggers and Ekahau believers have been great advocates for us and Sidekick. We are really lucky like, that, and appreciate it very highly. If anything surprises me, it would be that despite the cost and that there isn’t another product like this out there to compare to, there has been this overwhelming response.

Lee: Have you found that Sidekick’s warm reception has bought any tangential benefits to Ekahau in general?

Jussi: We’re selling A LOT more of our Ekahau Site Survey / Planner software as well, which is wonderful. Some of that is certainly due to Sidekick, but truth be told, our strengthened sales team has also successfully got the new distributor framework going on at the same time, which is further getting both Sidekick and ESS more exposure in the US and globally.

Lee: So what distributors are on board now?

Jussi: Within the last year, we’ve added more than a dozen new distributors all across the world. Ingram Micro is a big new one, Synnex is another big, they’ve been with us for a while already. I also have to mention that we’ve got our long-running Technology Partners as part of our family, too. And it’s not just the CIscos, Arubas, Ruckuses and Huaweis of the world we work very closely with. Think about Keith Parsons of Wireless LAN Professionals as an example- the Ekahau training that he and his all-star team provides is so good… because his services are excellent, our tools look that much better, and that helps spread the word.

Lee: Awesome- and agreed on WLAN Pros. So I have to ask: what comes next for Sidekick? I learned as an early user that this tool is expected to evolve. Anything you can share yet in that direction?

Jussi: Oh you’re right, Lee, that we’re far from “done” with Sidekick’s capabilities. It’s the foundation of our future business – the future software products of coming years will be built around the Sidekick that was released in September. I can’t really say too much specifically, but I will share that in early 2018 we’ll be announcing additional capabilities for the currently shipping Sidekick that will make the survey process significantly easier and more convenient. Let’s just leave that one there for now.

Lee: Aw, you big tease! At least you’re giving us all something to dream about… Now what about ESS- what else is coming there?

Jussi: Again, I can’t spill too many beans right now. But we know we have competition, and we respect where maybe they have a discreet feature that we lack in ESS. We’re working on those…Also our customers ask us if we’ll be doing any cloud-based project management and sharing kind of stuff. Ekahau is well aware that the world is moving to the cloud. We’re living in the world, too, so all I can say is keep watching for announcements.

Lee: Alright, Jussi. Fair enough. Congrats again on Sidekick’s success to date. When am I going to cross paths with you again- maybe WLPC?

Jussi: Thank you, and absolutely, I’ll be there to talk through some of our upcoming stuff with our team. BTW, the registration for WLPC is now open, and it always sells out. Just saying… Always great talking to you Lee!

And there you have it! To learn more about Ekahau:

Company Web Site

Enterprise Site Survey (ESS)

Sidekick

Things I Have Yet To Try Out, But Would Like To

First of all, get your mind out of the gutter, Sean.

Now I know  what you think when you think about me. Your mind wonders “Is there anything this guy hasn’t done? He’s the bee’s knees… when it comes to Wi-Fi he’s got the moves. He’s got the tools, the style, and the energy.” Yes, thank you for the sentiments- I get that a lot. But my friends, I’m here to tell you that I have NOT seen it all or done it all quite yet.

Even I have a wish list. I have products that I dream of  setting up, and gadgets I’d like to play with that I may never get around to. Let me share just a few, and I’d love to hear what’s on your own “Gee, I’d like to evaluate_________” list.

Siklu

Not to be confused with Sulu from Star Trek, Siklu is a wireless company. And I hear dreamy things about them. They don’t do Wi-Fi style wireless, but they are in the last miles/backhaul/point-to-point game.

Siklu

Evidently the city of Wichita just fell in love with Siklu, as you can read about here. Being a gonzo bloggist, I get a lot of PR from different companies. Very little of it ever raises to the level of “man, that looks like great stuff”, but Siklu gear has always tickled my curiosity. Perhaps someday…

WiFiMetrix (Nuts About Nets)

Just look at this thing. Anyone who gazes at the WiFiMetrix and doesn’t feel a stirring in their loins IS NOT A WLAN PROFESSIONAL (or a patriot) I tellya. I’m a softy for spectrum analyzers as it is, and anything that stands alone in this role without requiring a PC gets me interested. It’s nice to travel light on occasion, and this just looks neat (with a decent spec and feature set, to boot.)

wifimetrix-device-trans-717x730

Anyone have any first-hand testimonials on the WiFiMetrix?

Ubiquiti SunMAX Solar

I have taken some solar classes in the past for a specific international project I was involved with, and have long imagined a wide range of Wi-Fi, IT, and amateur radio projects powered with solar. In my mind, each is absolutely magnificent. But in reality I haven’t done all that much with solar “for real” yet.

Enter Ubiquiti’s SunMAX.

sunmax-software-collage

I currently am putting my exquisitely manly hands all over a bunch of Ubiquiti networking and video equipment. It just works, and the pricing tends to be nothing less than astounding compared to the competition.  I’m guessing that Ubiquiti’s approach to solar is as innovative and (hopefully) cost-effective as the rest of their portfolio. And with this slogan:

Democratizing Solar Technology for the World

Ubiquiti speaks to my globe-trotting, fighting-for-the-oppressed background as a Cold Warrior. ‘Merica, baby. 

There you have it. Each of the above to me is a white whale that I covet, but Christmas IS coming. If those of you reading this make some sacrifices and pool your resources, I’m guessing you could scrape together enough to set me up with all of them!

Thanks for reading- and please share your own wish list.

Add a Test Accessory to Your AirCheck G2 for Even More Functionality

It’s easy to want to gush when you talk about NetScout AirCheck G2. Like the the other versions and models that came before it from NetScout (and Fluke Networks before that), the G2 is a solid performer that delivers a lot of functionality in an easy-to-use package. But by now, this is arguably old news… I’ve written about the G2 before, both here at wirednot and also for my IT Toolbox blog. But recently I got to experience first-hand the power of adding a neat little accessory to the AirCheck G2’s pouch.

The Test Accessory

If you’re familiar the popular LinkSprinter Ethernet tester, you’ll notice that the Test Adapter shares the same profile. Here’s the NetScout Test Adapter beside my LinkSprinter 300 (in Fluke Networks color scheme):

AirCheckAcc

Please note- The Test Accessory and the Link Sprinter are absolutely two different products, despite being the same shape! You can’t make a LinkSprinter “be” a Test Adapter.

The Functionality

I’m not going to rehash all the wireless-specific things the G2 can do, or the fantastic upgrade it just got with the V2 software. If you want to read beyond what I wrote myself about all that, let me introduce you to Haydn Andrews’ take on it. My message in this blog is about that Test Accessory, and specifically it’s ability to add iPerf-based throughput testing to the G2’s impressive feature set.

Screenshot0011

I know that Wi-Fi support folks suffer with the legitimacy and consistency of Internet-based throughput testing, and setting up your own server isn’t always simple or practical. I like that the Test Accessory is a PoE-powered easy add to the network, and that the G2 finds it quickly. Testing is a push-button simple as anything else on the G2, and multiple Test Accessories can be deployed in different parts of the network for testing a variety of paths. Along with all of the other critical test report data that the G2 gives (and reports on), the iPerf functionality adds an important dimension in confidence (or trouble verification) to what is fast becoming the absolute all-in-one tool for many a WLAN pro.

Like I said, It’s easy to want to gush about the AirCheck G2.

 

 

 

 

Please Consider Helping to Remind Apple That Their Products Get Used in Our World

Here’s the gist:

“Apple made a change to iOS 11 which has impacted millions of iPhone users’ who use mobile apps to secure and troubleshoot their network.
With iOS 11, Apple has blocked third-party developer access to MAC addresses. Network utility apps such as Fing, NetAnalyzer, iNet and IP scanner used this information to let users see all the devices connected to a WiFi network.”

“On iOS 11 users can no longer use a third-party app to identify and recognize which devices are connected to their network. They can also no longer easily detect a device’s online/offline status.
Millions of professionals and home users have been impacted:
No access to MAC addresses affects a variety of different people and industries…”

That was scraped from the “Save Networking Tools on iOS 11” petition, originated by the Network Tools Alliance. As I draft this blog, well over 15,000 signatures have been added (including my own).

For the greater good- of those who use Wi-Fi and who support it- please consider adding your support. It’s free, and it just might help Apple to pull their head out of the sand on an important usability issue.

1A2AB9DC-2254-444B-8739-0DC5679445B2

 

 

iBwave Turns Up the Wow Factor on WLAN Design and Survey with R9

ibwaveWireless network professionals involved with design and survey work are in a really good place right now.  The market leaders are innovating their way past the competition often (and impressively). Just a few weeks ago Ekahau unleashed their new Sidekick, and now iBwave has just announced their latest round of features with their new R9 software. 

Quick Review- Where iBwave Stands Out

Before going forward, let me walk you back to these two articles about iBwave that I wrote earlier in the year:

If you don’t want to check those out, it’s a-OK. The quick and dirty of what I really like about iBwave are these differentiators:

  • 3D Modeling of WLAN Environment
  • A mobile app that is really functional and that can interact with the full suite
  • The ability to properly model inclined surfaces
  • Cloud synchronization of survey projects (super handy)
  • A no-cost license-free viewer for customers to see what the design team sees without buying the iBwave software

Every competing tool has their strengths, but iBwave really has done well to combine accuracy of their tools with fresh approaches to process and usability.

And… the New Stuff

So what got added to the already-slick (and very effective) iBwave design suite with the R9 release? It’s a mix of catching up with the competition in spots, tweaking what already works to be better, and adding a couple of really cool features.

The user interface itself has gone through a couple of iterations since the Wi-Fi version was released a couple of years ago (recall that iBwave has deep roots designing cellular systems as well). I tested the January ’17 version, and was impressed then. I was invited to be a beta tester on what would become R9, but the timing was bad for me so I’ll have to give the new version a run-through in the days to come, but I have heard good things about the tweaks made along the way.

Added to overall UI enhancements are the ability to designate coverage exclusion zones (already in some competing tools) and to support software-definable radios (the latest dual-5 GHz “flex” radios). Also not an industry first, but iBwave’s customers will appreciate it as these radios gain in popularity.

Then there is the truly cool stuff. Now, once you have your floor-plans scaled and your walls and attenuation sources modeled properly, you can drag APs around and see what iBwave calls Smart Antenna Contouring. This is basically on-the-fly real-time views (or as real as time gets when working in WLAN design) of how the cells of individual access points and antennas will be affected by their surroundings. It’s really neat to see, and very empowering to the design process.

For those of us charged with also designing the underlying wiring system that our WLANs run on, iBwave’s R9 adds a fantastic utility in the form of Auto Cable Routing. Here, you place the cable tray and riser locations, and the software will make sure that added cables automatically take that path. When your working with lots of cable, this amounts to lots of time saved in the design and documentation processes.

The company web page is here, and you can see all sorts of videos on the new R9 magic here.

 

Catching Up With Netscout on Their Flagship WLAN Support Tool

linklive_solutions_smIt’s not often that most of us get to spend time with product managers at big-name Silicon Valley network companies. I’ve been extremely fortunate in this regard through my participation in the Tech Field Day franchise, and recently had the opportunity to once again hang out for a bit with Netscout, in their own offices. The topic of this visit was the company’s super popular AirCheck G2, and our host was the awesome Chris Hinsz. (Chris makes the rounds at a lot of conferences and industry events, and is passionate about helping to make the WLAN world a better place. If you ever get the opportunity to talk with him, I guarantee it’ll be time well spent.)

If you are not familiar with the AirCheck G2 yet, let’s get you squared away.

The G2 is Generation 2, given that THIS AirCheck is the follow on to the original Fluke Networks AirCheck. The division of Fluke Networks that developed the AirCheck was bought by Netscout, hence the vendor name change along the way. If you’re interested in a unique way the original AirCheck was put into service for law enforcement, have a look at another Network Computing article I did back in the day. But alas, I digress…

Back to Mobility Field Day and the G2.

Hinsz did two sessions for MFD. In the first, he provided an intro to the tester and the handy Link-Live cloud service for those who may not be familiar with it. The video is here. He also provided insight into advanced tips and shortcuts on the G2, which you can review in this video. Even if you own and use a an AirCheck G2, you just might find something new to try via these videos.

Aside from the two sessions referenced here, it was a pleasure talking with Hinsz and his team about what else is going on with the AirCheck G2. This awesome unit is truly one of the favorite tools used by many a WLAN pro given it’s versatility and portability. It’s a safe bet that we’ll be hearing more about the AirCheck story as Netscout continues to listen to what it’s customers need, given that we’re only a couple of years into the life-cycle of this tester.